Remote Assistance   howto

C&CZ helpdesk can assist you by taking over your screen using TeamViewer. In case you are requested to download TeamViewer, use the following link: https://get.teamviewer.com/ischelpdesk

January 27, 2023 · updated March 13, 2024 ·  Simon

Mounting a network share   howto

What path to mount? The storage page describes the paths for your home directory and network shares. Once you know what network share to mount, follow the steps for your operating system below. Info A VPN connection is required when accessing these paths from outside of the RU network. If you have trouble connecting to a network share after following the steps below, do not hessitate to contact us....

January 16, 2023 · updated March 13, 2024 ·  Bram

Temp share   howto

Shared temporary storage It sometimes happens that you want to send one or more large files to someone within the faculty, e-mail is not suitable for this. To make this easier, the network disk temp is available. You can temporarily store large files here. These can then be copied from this location by someone else. C&CZ systems Path Instructions Microsoft Windows \\temp-srv.science.ru.nl\temp connect network share Linux /vol/temp Own systeem Path Instructions Microsoft Windows \\temp-srv....

January 13, 2023 · updated March 13, 2024 ·  Bram

Data storage   howto

Introduction In our Faculty, different types of data storage are offered: Storage class Description Risk for data loss Home directories Small (several GB), reliable, backed up storage for individuals low Network shares Larger (< 1TB), reliable, backed up storage for individuals or groups, with ZFS > 1TB is possible low Ceph storage Large scale, reliable, snapshotted, not backed up storage for groups medium Local storage Not backed up storage on desktop computers and cluster nodes, likely to be lost in case of a hardware problem or when the machine gets reinstalled high Home directories Your Science login comes with a home directory of 5GB at no costs....

January 12, 2023 · updated March 13, 2024 ·  Bram

Work from Home - FNWI   howto

Also see the working from home page provided by the central IT Service Centre. Email User webmail or your local e-mail client. Library How to get access to the University Library (when you are off-campus). BASS BASS can only be accessed directly from the campus network or through VPN from any Internet location. Note however that from a small part of the subnets at the Faculty of Science, direct access to BASS is not possible....

January 11, 2023 · updated March 13, 2024 ·  Bram

SSH   howto

SSH Secure Shell SSH is used to get a secure terminal-connection to a login server. All Linux loginservers can be reached with SSH client software, not only on the standard port 22, but also on ports 80 and 443. NB: as of December 2022, not all science logins are allowed to login on the login servers anymore. Should you have trouble logging in on our loginservers, please contact postmaster. Recommended SSH client software Windows: MobaXterm....

December 21, 2022 · updated March 13, 2024 ·  Peter

About Phishing via e-mail   howto

Phishing Trying to acquire useful data, ie login credentials, for abusing someone else’s ICT infrastructure. Methods of phishing In general, phishing works by send a clickable link surrounded by an important message about Salary, payment or a prize, a punishment or fee. This distracts your rational mind and ensures your emotional response controls your mouse-clicking finger. Tip Always check the link (URL) on which you click (or not) if it is a known address....

December 16, 2022 · updated March 13, 2024 ·  Simon

Login   howto

Science login Every employee or student of the Science faculty receives a personal Science login. This allows you to use services such as Eduroam, storage, VPN, computer lab PCs, JupyterHub and GitLab. A Science login usually resembles your name and does not contain periods, capital letters or an at sign (@). For example johndoe. Info All settings related to your Science login, like setting your password and managing groups, mail aliases, mail forwarding and vacation message can be managed in DIY....

November 24, 2022 · updated March 13, 2024 ·  Peter

OriginLab   howto

OriginLab Origin by Originlab is scientific graphing and data analysis software. License C&CZ acquired a network license for FNWI for the use of OriginPro. One can get the software and installation/licensing keys of OriginPro from C&CZ system administration. The network license can only be used by computers on the Internet. For standalone use, there are home-use licenses included. The current support contract ends August 2026. If you get a message that the license will expire soon and you are using a standalone version you can update the license by clicking on Activate in the Help menu....

November 8, 2022 · updated March 13, 2024 ·  Peter

System Development   howto

System Development and Administration System development and administration is located in room HG00.545. Who are they? Remco Peter Tobias Bram Miek Alexander Wim Eric Fred Simon Ben Arnoud Erik What do they do? System Administration takes care of Management of the servers of the faculty and of various departments. Back-up and restore of the data on the servers. Management of workstations in the departments and in the computer labs and publicly available workstations: Managed PC’s with MS-Windows and/or Ubuntu Linux....

November 8, 2022 · updated March 13, 2024 ·  Peter