Operations, Helpdesk, User support

Simon Oosthoek — Thu, 20 Feb 2025 15:29:55 +0000

location

Operations/helpdesk is located in room HG00.051.

Type of help available

User support for students and staff (General IT questions)
Installation and maintenance of hardware available for students, especially the computer labs and public workstations
General support of computer equipment in research departments
Assistance for, or advice with respect to,
- PC installation and software
- repairing PC’s and laptops

System Development

Tue, 08 Nov 2022 09:49:45 +0100

System Development and Administration

System development and administration is located in room HG00.545.

Who are they?

Remco Aalbers
Bram Daams
Miek Gieben
Alexander Greefhorst
Wim Janssen
Eric Lieffers
Simon Oosthoek
Ben Polman
Arnoud Thörig
Erik Visser

What do they do?

System Administration takes care of

Management of the servers of the faculty and of various departments.
Back-up and restore of the data on the servers.
Management of workstations in the departments and in the computer labs and publicly available workstations: Managed PC’s with MS-Windows and/or Ubuntu Linux.

For all other computers (hundreds of MS-Windows PCs and tens of Linux PCs and MACs, not managed by C&CZ) it is understood that the owner (department) takes care of the systems management. For these systems, C&CZ system administration can try to answer questions.