CPK

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Service interruptions

A CPK is C&CZ’s way of reporting a problem or service interruption. Follow the mailing list or RSS feed, and check the service interruptions page for live status updates.

A CPK is how C&CZ reports a problem or service interruption. We publish one when something goes wrong, when we need to do planned maintenance, or when we want to let you know about something that affects the services we run.

Note

What’s a CPK? CPK is short for the Dutch C&CZ Probleem Kaart — C&CZ problem card. The name is simply how we’ve always done it, and it has stuck with us ever since.

How to follow CPK messages

CPK messages are first sent to the CPK mailing list — you can (un)subscribe there. You can also follow the service interruption messages via RSS.

When a CPK takes longer to resolve, we publish updates on the service interruptions page.

University-wide interruptions

For Radboud University-wide service interruptions, see meldingen.ru.nl.

 No service interruptions.


Resolved

October 2026

CPK#1442 Elabftw major upgrade

We will upgrade Elabftw today between 11:00 and 17:00. Both elabftw.science.ru.nl and bigchemistryeln.nl are affected, and some downtime is expected. This is a major version upgrade, not a point release. If the upgrade does not go well, we will restore a backup and continue with Elabftw version 5 for the next couple of weeks. Update: both sites have been updated Apologies for the tsunami of old notifications that were previously held back by a bug, which was fixed in the v6 release!

Updated Oct 9, 2026

CPK#1441 Fileserver "peck" not rebooted correctly

Fileserver peck hosts several network shares. After the weekly reboot on Monday 5 October 2026 around 06:15Z, the machine did not fully start, causing the network shares to be inaccessible. Around 07:35Z we continued the boot process, and the network shares became available shortly after.

Updated Oct 5, 2026

September 2026

CPK#1440 Gitlab security problem

A security issue was found in our gitlab installation. However the version we have installed doesn’t look to be vulnerable (we are running the exploit ourselves and getting no results). Meanwhile we are working on upgrading our GitLab installation(s) to make it easier to follow newer GitLab releases. We are aware of the Mattermost/GitLab split, but without an alternative, we need Mattermost to keep on running. We are planning to upgrade gitlab.science.ru.nl on Thursday September 17th, this will involve some downtime for both gitlab and mattermost. (upgrade completed successfully)

Updated Oct 8, 2026

August 2026

CPK#1439 Notification of end date in the near future of Science accounts

This morning, we automatically sent a reminder for Science accounts that have a so-called end date in the near future, in this case 31 August 2026. We use the end date to find accounts that are not needed anymore. When both the end date and a grace period have passed, we delete the account. In the normal situation, this end date is automatically postponed if our internal systems indicate that the Science account is still needed in the future, for example, when a student has re-enrolled for the next year. For accounts that are managed by other, existing Science accounts, these owners can extend the end date of their managed logins using our self-service portal DIY. ...

Updated Oct 20, 2026

CPK#1438 Fileserver peck did not reboot correctly

Fileserver peck hosts several network shares. After the weekly reboot on Monday 3 August 2026 around 06:15Z, the machine did not fully start, causing the network shares to be inaccessible. After a manual reboot around 07:25Z and continuing the boot process, the machine’s network shares became available again around 07:35Z.

Updated Aug 3, 2026

July 2026

CPK#1437 Mis-issued TLS certificates

Our upstream certificate provider HARICA mis-issued several certificates (details) and is in the process of revoking said certificates. When manually renewing the certificate for helpdesk.science.ru.nl, we encountered a configuration oversight and accidentally misconfigured the webserver. This resulted in a redirection loop. We restored the working configuration from backup and reloaded the configuration for the webserver. Update Several thousand more cerficates have again been revoked. This is also led to HARICA being overloaded, because every one is trying to get their certificates re-issued. We are trying to update the certificates where we can.

Updated Aug 19, 2026

CPK#1436 server zwik1 system disk troubles

One of the boot disks was failing and in the process of trying to resolve the issue (reseating the disk), its mirror suddenly went offline as well. After restoring that half, the server is running and we are busy getting a replacement part. In theory the server should not have to go down when the disk is replaced.

Updated Oct 8, 2026

June 2026

CPK#1435 cluster node maintenance

We will reboot clusternodes and possibly upgrade them from older ubuntu versions to ubuntu 24.04 in the last week of August 2026. If you have clusternodes and would like to plan for an upgrade from ubuntu 22.04 to ubuntu 24.04, please let us know Update: the (first) reboot should take place between 10:00 and 11:00, if subsequent reboots are needed we will try to keep it within the same day timeframe. ...

Updated Oct 8, 2026

CPK#1433 fileserver peck upgrade broke NFS shares

We are going to upgrade fileserver “peck” on Friday June 19th 2026. The plan is to do it early in the morning, but you may experience some issues after the upgrade as well. Rebooting the client computer may solve the problem in that case. Please keep an eye on this page to check whether the upgrade is completed or not. The upgrade was finished, but it took a bit longer than expected. ...

Updated Jun 23, 2026

CPK#1432 Gitlab science problems

This morning gitlab.science.ru.nl was not working correctly or at all. Finally a reboot of the host fixed all issues.

Updated Jun 5, 2026