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For RU wide service interruption see meldingen.ru.nl.

 

Service Interruptions


 No service interruptions.


Resolved Reports


1427: Sending mail via authenticated smtp failed

Thunderbird (and probably other mail clients) using authenticated SMTP to send e-mail complained about an invalid certificate. This was due to the replacement certificate being signed with another intermediate certificate from our certificate authority (Harica), which temporarilly broke the upchain. It was fixed around quarter to one o’clock. This is related to the certificate issues previously described in CPK 1396.

1426: Reboot forced on some servers

A zero day vulnerability in the Linux kernel forced us to reboot a few of the most open to the world servers, other servers will probably reboot as possible with a fixed kernel. We also installed a workaround to mitigate the issue on all servers.

1425: Internal zone transfer blocked by firewall

Since about one week ago, the (central) firewall started to apply internal packet inspection to the regular zone transfers of the internal view of ru.nl. The transfer was then blocked by the firewall before completion, causing our copy of the data, which is required for accessing bass.ru.nl and also internal mail delivery to @ru.nl addresses, to expire after 8 days. This period is relatively short, we have 3 weeks for our own zones, and the effect of expiry was underestimated. ...

1424: GitLab unavailable due to failed update

An automatic GitLab update caused a database migration failure, making the service unavailable. We resolved the issue by restarting the database and reconfiguring the GitLab migration.

Updated May 5, 2026  ·  Simon Oosthoek · Created Apr 21, 2026 · 

1423: Scheduled firewall reboot broke keepalive service

A planned reboot of one of the science firewalls at 10:30 should normally have been unnoticable, however, after the firewall came back online, the keepalived service failed to start, which prevented the firewall’s virtual IP from being advertised. As a result, traffic to several internal services appeared to hang. The issue was resolved by manually starting the keepalived daemon at 10:51.

1422: Self‑creating login broken on DIY

After an upgrade on Feb 3, the DIY service kept an old process running, so self‑service account creation failed. 12 users hit the “account creation failed” error between 12:01 AM and 9:33 AM. The process was restarted, the new version took over and login creation works again. Sorry for the hassle!

1421: Mail Lost between 18:00 2 Feb 2026 and 9:00 3 Feb 2026

We are working on replacing our incoming mailservers and something went wrong. Due to an unexpected block in the mail flow, around 2800 mails which were queued from around 18:00 on Feb 2nd, were lost. The host queuing the mail, was replaced on Feb 3rd, around 8:30 and decommissioned at around 9:00. Unfortunately, the decommissioning also destroyed the disk of the server with the mail queue of around 2800 e-mails. At 18:00 on Feb 2nd, two servers were accepting incoming mail, but only one of the servers was queuing, the other one was running as expected. ...

1420: Certificate expired on Elabftw

Elabftw had an expired certificate, because after the move to a new server, this process was left unmonitored. Both the certificate and the monitoring are now fixed.

1419: Daily backups on peck failed

A combination of small failures in configuration and monitoring resulted in Daily backups not being run on peck between September 1st and last Friday. Backups are now running again, but other than the Monthly backups, there are no intermediate Daily backups for the volumes on server peck. Updates in monitoring/testing are in progress to prevent this kind of oversight in the future.

1418: Elabftw password reset problem

After moving the elabftw site to a new server, it was impossible to send e-mail from the server, like when a user wants to reset their password. The changes that were necessary are in between the host and the docker container running elabftw, while figuring out what was needed also caused some general issues reaching the elabftw webserver.