CPK

rss feed

Service interruptions

A CPK is C&CZ’s way of reporting a problem or service interruption. Follow the mailing list or RSS feed, and check the service interruptions page for live status updates.

A CPK is how C&CZ reports a problem or service interruption. We publish one when something goes wrong, when we need to do planned maintenance, or when we want to let you know about something that affects the services we run.

Note

What’s a CPK? CPK is short for the Dutch C&CZ Probleem Kaart — C&CZ problem card. The name is simply how we’ve always done it, and it has stuck with us ever since.

How to follow CPK messages

CPK messages are first sent to the CPK mailing list — you can (un)subscribe there. You can also follow the service interruption messages via RSS.

When a CPK takes longer to resolve, we publish updates on the service interruptions page.

University-wide interruptions

For Radboud University-wide service interruptions, see meldingen.ru.nl.

 No service interruptions.


Resolved

May 2023

CPK#1329 DDOS on Science mailservers

Our smtp mailservers were under attack. In order to prevemt other problems, our configuration limits the number of connections that can be kept open at the same time. We cannot easily distinguish between connections by the attacker(s) and by regular users. When this limit is reached, no new connections can be made. Therefore sending e-mail using our mailservers can take a long time or will not work at all. There’s a good chance that your IP address will be blocked (max. 1 hour), e.g. if you use loginname@science.ru.nl after June 8, 16:25. ...

Updated May 5, 2026

CPK#1328 Climate control failure in Huygens Datacenter

The datacenter cooling failed around 07:00 this morning. To prevent damage all non-essential systems are being turned off (clusternodes first). Most fileservers have also been turned off. Due to the urgency, some systems that have been turned off may not be in the location with the problem (Huygens HG04.070). Around 07:50 the cooling system came online again, about 30 minutes later the temperature dropped to under 25 degrees Celsius. After ca. 8:35, we started turning systems back on, starting with fileservers and later clusternodes as well. This is now nearly finished. Some hardware cannot easily be managed remotely so that will take a bit longer until someone can turn on the power manually.

Updated May 5, 2026

CPK#1327 Saturday July 22 - Power interruption Huygens building

On Saturday July 22, all power, including emergency power, in the Huygens building will be switched off for planned maintenance from 08:00 until 12:30. If all goes well, power will be available from 12:30. We expect to need at least a few hours to get all Science services up again. During this time, all but a few basic services will be unavailable. Most servers will be turned off the Friday before. We will attempt to maintain basic DNS/DHCP, SMTP(mail) and license services, but for instance the science mailboxes, home directories, websites, VPN, fileservers, Gitlab, loginservers and compute clusters will not be available during the off period.

Updated May 5, 2026

April 2023

CPK#1326 Radboud internet 30 minutes down for maintenance Friday April 21 18:30-20:30

RU ILS Connectivity announced that Friday April 21 between 18:30 and 20:30 the RU network would be separated from the internet for a period of ca 30 minutes, in order to carry out maintenance.

Updated May 5, 2026

CPK#1325 Cancelled: GitLab down April 21 10:00-12:00 (maintenance)

Friday`April 21 at 10 o’clock C&CZ will commence a GitLab server migration. During the migration, working with Gitlab will not be possible. Because Mattermost is running on the same installation of Gitlab, it will be unavailable during the process as well. We expect things to be up and running again around noon.

Updated Oct 8, 2026

CPK#1324 FNWI network maintenance Wednesday April 12 19:00-23:00 Huygens in/near wing 8

RU ILS Connectivity announced that network maintenance will be carried out next Wednesday evening that will cause short disturbances of network connectivity for wired and wireless systems in and around wing 8 Huygens on all floors. For wired network outlets, one can check whether they will be affected by looking at the outlet number (starting with 113- for affected systems) or visiting FNWI ethergids.

Updated Oct 8, 2026

March 2023

CPK#1322 FNWI network maintenance Monday April 3 19:00-23:00 Huygens in/near wing 3 except ground floor

RU ILS Connectivity announced that network maintenance will be carried out next Monday evening that will cause short disturbances of network connectivity for wired and wireless systems in and around wing 3 Huygens on all floors except the ground floor. For wired network outlets, one can check whether they will be affected by looking at the outlet number (starting with 107- for affected systems) or visiting FNWI ethergids.

Updated Oct 8, 2026

CPK#1323 FNWI network maintenance Wednesday April 5 19:00-23:00 Huygens in/near wing 7

RU ILS Connectivity announced that network maintenance will be carried out next Wednesday evening that will cause short disturbances of network connectivity for wired and wireless systems in and around wing 7 Huygens on all floors except the ground floor. For wired network outlets, one can check whether they will be affected by looking at the outlet number (starting with 110- for affected systems) or visiting FNWI ethergids.

Updated Oct 8, 2026

CPK#1321 Poster printer kamerbreed broken

March 20, the poster printer kamerbreed started producing bad colours. The new print heads that were received a fw days later didn’t solve the problem. Therefore we called for a repair, that will probably be scheduled in the week of April 17. In the meantime, users that need posters could go to Radboud Post&Print.

Updated May 5, 2026

CPK#1319 FNWI network maintenance Monday March 6 19:00-23:00 Huygens ground floor in/near wing 3 and tunnels/basement A1

RU ILS Connectivity announced that network maintenance will be carried out next Monday evening that will cause short disturbances of network connectivity for wired and wireless systems in and around wing 3 Huygens and in tunnels/basement of the former A1 building. For wired network outlets, one can check whether they will be affected by looking at the outlet number (starting with 109- and 73- for affected systems) or visiting FNWI ethergids.

Updated Oct 8, 2026