CPK

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Service interruptions

A CPK is C&CZ’s way of reporting a problem or service interruption. Follow the mailing list or RSS feed, and check the service interruptions page for live status updates.

A CPK is how C&CZ reports a problem or service interruption. We publish one when something goes wrong, when we need to do planned maintenance, or when we want to let you know about something that affects the services we run.

Note

What’s a CPK? CPK is short for the Dutch C&CZ Probleem Kaart — C&CZ problem card. The name is simply how we’ve always done it, and it has stuck with us ever since.

How to follow CPK messages

CPK messages are first sent to the CPK mailing list — you can (un)subscribe there. You can also follow the service interruption messages via RSS.

When a CPK takes longer to resolve, we publish updates on the service interruptions page.

University-wide interruptions

For Radboud University-wide service interruptions, see meldingen.ru.nl.

 No service interruptions.


Resolved

November 2017

CPK#1219 SPIB, reviewapp, thesis submission, timetrex intermittent failures

Currently the hardware has problems, causing the machine to randomly turn off and on. We are in the process of resolving this with our supplier. The problem doesn’t appear to be hardware related, but a problem with the configuration of the OS, which we changed and it seems to be stable now.

Updated Oct 8, 2026

October 2017

CPK#1218 Homeservers rebooted daily

Due to a misinterpretation of the correct crontab syntax, the homeservers were rebooted daily since the beginning of this month, instead of, as we intended, once a Month on the first Monday.

Updated Oct 8, 2026

CPK#1215 Homedirectories unavailable on monday mornings

Multiple Ubuntu 16.04 users are unable to access their homedirectories on machines that have been rebooted on monday morning. Keeping system clocks more in sync seems to have helped somewhat, but no definite solution has been found yet. Therefore we decided to reboot the homeservers only the *first* Monday of each month. In the meantime we still hope for a real solution.

Updated Oct 8, 2026

September 2017

CPK#1217 DIY down due to hardware problem

The server of DHZ had a problem with the hardware, the hardware was fixed on 2017-09-29, the website DHZ could be restored more quickly on a different server, limiting the outage to a few hours.

Updated Oct 8, 2026

CPK#1216 Homedirectories unavailable

This morning, the homeservers were automatically upgraded with normal updates, after which the windows file servicewas not restarted. The problem was resolved by restarting the machines.

Updated Oct 8, 2026

August 2017

CPK#1214 OpenVPN not started at reboot

For yet unknown reasons the OpenVPN service did not start at the Monday morning reboot. We started the service manually.

Updated Oct 8, 2026

CPK#1213 DIY down due to hardware problem

The server of DHZ is having problems, while we are solving this with Dell support, all changes can be handled via us (tel: 53535) or postmaster@science.ru.nl

Updated Oct 8, 2026

July 2017

CPK#1212 Emergency power failure Huygens building lasted hours

Saturday July 22 at 11:37, there was a power outage in the Huygens building, also for all equipment connected to emergency power. The power outage lasted long enough to leave even devices and rooms with a UPS battery backup without power. This included all network equipment (routers, switches, wireless access points) and all servers in the C&CZ large server room. When power returned from 14:08, several devices were defective: - Half of the fully redundant FNWI router was defective. External companies in the UBC are not doubly connected to their provider, so they had no connectivity until Monday, when their connectivity was switched. Since Monday afternoon, the FNWI router has been repaired, so is redundant again. ...

Updated May 5, 2026

June 2017

CPK#1211 GitLab temporarily unavailable during upgrade

Because of a planned upgrade, gitlab.science.ru.nl and gitlab.pep.cs.ru.nl will not be available.

Updated Oct 8, 2026

CPK#1210 LibreOffice problem using Ubuntu 14.04

LibreOffice and other software suites using Java (jvm) internally are affected by the Ubuntu 14.04 kernel update patching the Stack Clash. It seems that Linux kernel developers, Ubuntu developers and JVM developers are working hard world-wide in finding a proper solution. Work-around ‘JAVA_TOOL_OPTIONS=-Xss1280k libreoffice’. Ubunti released a fix.

Updated Oct 8, 2026