CPK

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Service interruptions

A CPK is C&CZ’s way of reporting a problem or service interruption. Follow the mailing list or RSS feed, and check the service interruptions page for live status updates.

A CPK is how C&CZ reports a problem or service interruption. We publish one when something goes wrong, when we need to do planned maintenance, or when we want to let you know about something that affects the services we run.

Note

What’s a CPK? CPK is short for the Dutch C&CZ Probleem Kaart — C&CZ problem card. The name is simply how we’ve always done it, and it has stuck with us ever since.

How to follow CPK messages

CPK messages are first sent to the CPK mailing list — you can (un)subscribe there. You can also follow the service interruption messages via RSS.

When a CPK takes longer to resolve, we publish updates on the service interruptions page.

University-wide interruptions

For Radboud University-wide service interruptions, see meldingen.ru.nl.

 No service interruptions.


Resolved

October 2012

CPK#1002 Homeserver bundle unavailable

At the moment, we are solving the problem.

Updated May 5, 2026

CPK#1001 Services unavailable due to power and network outage

During the night of wednesday on thursday a power outage resulted in a network outage in the basement computing facilities. The power was restored to the network equipment using a bypass thus circumventing the UPS at about 09:15. Further checks implied that most servers had not become powerless so that most services became automatically available again. Network drivers on “bundle” had to be restarted in order to get access to home directories for a large number of users. Furthermore, several websites had to be restarted which made it possible for PC’s to boot properly. During the day, an unrelated issue with the RAID storage of “plus” has been fixed as well granting access to the following network shares: sofie, ams*, molchem, mb*, encapson, milkun4, snn, neuropi, digicd. carta, … Since wireless devices were unable to acquire IP addresses, i.e. gain access to the network, a split-brain situation was diagnosed within the DHCP service which was resolved around 13:00.

Updated Oct 8, 2026

CPK#1000 Announced downtime: home server "pile" down for reboot

Next Friday morning, the home server “pile” will be rebooted. There are problems with the snapshots, which could make a reboot take more time. Therefore we schedule the reboot for early next Friday.

Updated Oct 8, 2026

September 2012

CPK#997 Horde webmail server down because of spam

Yesterday evening, horde webmail appeared to be misused for sending spam. This could happen because a naive user gave the Science password to spammers. First we stopped horde. This morning we disabled the account of the naive user and restarted horde.

Updated Oct 8, 2026

CPK#995 Disk server "Plenty" offline

During the weekly reboot (monday mornings), the server got stuck in the BIOS.

Updated May 5, 2026

CPK#996 Disk server "Stack" offline

Updated May 5, 2026

CPK#999 Peage top-up unit near Huygens restaurant in maintenance

In order to test new software, the Peage top-up unit near the Huygens restaurant was switched to maintenance mode. This unit is not used often yet, therefore this wil not have caused problems. Students that wanted to top-up their Peage account, could do that only elsewhere on campus. See the http://www.ru.nl/peage Peage website], locations are the halls of the Erasmus, Spinoza and Library buildings.

Updated Oct 8, 2026

July 2012

CPK#994 Announced downtime: home server "pile" down for replacement

Next Tuesday morning, the home server “pile” will be replaced by a new, more powerful server. Because the data have been synchronized with the new server, there will not be much downtime.

Updated Oct 8, 2026

CPK#993 Postponed: Announced downtime: home server "pile" down for replacement

The downtime below has been postponed, because we had a few questions on the new server, that could not be answered in time. To be continued… Next Tuesday morning, the home server “pile” will be replaced by a new, more powerful server. Because the data have been synchronized with the new server, there will not be much downtime. The new server should be very dependable: hardware RAID-6, double processors and power supplies and a 5-year support contract from the supplier. The performance has improved, e.g. by using hardware RAID with a 1 GB write cache with battery backup.

Updated Oct 8, 2026

CPK#992 Partly announced downtime for mailman + horde webmail server

This morning, horde webmail appeared to be misused for sending spam. This could happen because naive users gave their Science password to spammers. After we found out who the users were and had them change their password, we decide to also replace a defective cpu fan. Therefore also Mailman mailing lists will be down from 13:00 to 14:00 hours.

Updated Oct 8, 2026