CPK

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Service interruptions

A CPK is C&CZ’s way of reporting a problem or service interruption. Follow the mailing list or RSS feed, and check the service interruptions page for live status updates.

A CPK is how C&CZ reports a problem or service interruption. We publish one when something goes wrong, when we need to do planned maintenance, or when we want to let you know about something that affects the services we run.

Note

What’s a CPK? CPK is short for the Dutch C&CZ Probleem Kaart — C&CZ problem card. The name is simply how we’ve always done it, and it has stuck with us ever since.

How to follow CPK messages

CPK messages are first sent to the CPK mailing list — you can (un)subscribe there. You can also follow the service interruption messages via RSS.

When a CPK takes longer to resolve, we publish updates on the service interruptions page.

University-wide interruptions

For Radboud University-wide service interruptions, see meldingen.ru.nl.

 No service interruptions.


Resolved

February 2013

CPK#1009 Short interval in wireless network service

On Monday feb 18 at 6:00 pm there will be some maintenance at the wireless network which will effect the following locations at Toernooiveld: FNWI cellar A1 FEL Huygens: Library of Science, terrace behind Huygens, cantine, room HG-1.132 KDV1 en KDV2 Linnaeus building Logistic Centre Mercator I Mercator II, ground floor and 7nd floor Mercator III, 2nd floor Transitorium FNWI (ACSW and FELIX) UBC We expect the service will be completely available again within 30 minutes.

Updated Oct 8, 2026

CPK#1008 Mail problems after supplying password to phishers

The last few days three Science users have supplied their Science password to phishers. We notice that because Internet criminals use these passwords to get into the Science mail servers (horde webmail, smtp) in order to send spam. This time they even used a fake copy of the horde Science webmail website. The big differences with the real horde Science webmail website are: the URL is not within science.ru.nl the connection is not a secure https connection, there is no lock the username and password do not arrive at C&CZ servers, but in the hands of Internet criminals. PLEASE: do not naively click on a link in an e-mail!

Updated Oct 8, 2026

January 2013

CPK#1007 New Radius server for ru-wlan and eduroam (wireless)

On Monday, January 28th 2013 at 8:00 am, one of the servers that is being used by the wireless network of the RU, will be replaced. This replacement will affect you as a user of the wireless networks ru-wlan and eduroam: There will appear a new certificate when connecting. You can just accept this, after which the connection should work. If this appears not to be the case, then it’s best that you remove your old Eduroam- respectively your old RU-WLAN settings first to activate the new connection . ...

Updated Oct 8, 2026

CPK#1006 Homeserver bundle crashed

Because the file server crashed, it had to be rebooted.

Updated Oct 8, 2026

December 2012

CPK#1005 LDAP server vernieuwd

Older Fedora desktop PC’s may experience startup problems after an upgrade of one of our LDAP servers. A fix is available and has been applied. If you still encounter this problem, please contact C&CZ.

Updated Oct 8, 2026

November 2012

CPK#1004 Mail problems after supplying password to phishers

Horde webmail again appeared to be misused for sending spam. This could happen because a naive user gave the Science password to phishers/spammers. After first stopping horde, early Friday morning we disabled the account of the naive user and restarted horde. Saturday morning it appeared that this short spam-outbreak had caused administrators of hotmail.com to add our mail server to their blacklist. Therefore we switched the IP-number of this mail server Saturday morning.

Updated Oct 8, 2026

October 2012

CPK#1003 Homeserver bundle will be rebooted

Because the file server refuses to accept a spare disk, it needs a reboot.

Updated May 5, 2026

CPK#1002 Homeserver bundle unavailable

At the moment, we are solving the problem.

Updated May 5, 2026

CPK#1001 Services unavailable due to power and network outage

During the night of wednesday on thursday a power outage resulted in a network outage in the basement computing facilities. The power was restored to the network equipment using a bypass thus circumventing the UPS at about 09:15. Further checks implied that most servers had not become powerless so that most services became automatically available again. Network drivers on “bundle” had to be restarted in order to get access to home directories for a large number of users. Furthermore, several websites had to be restarted which made it possible for PC’s to boot properly. During the day, an unrelated issue with the RAID storage of “plus” has been fixed as well granting access to the following network shares: sofie, ams*, molchem, mb*, encapson, milkun4, snn, neuropi, digicd. carta, … Since wireless devices were unable to acquire IP addresses, i.e. gain access to the network, a split-brain situation was diagnosed within the DHCP service which was resolved around 13:00.

Updated Oct 8, 2026

CPK#1000 Announced downtime: home server "pile" down for reboot

Next Friday morning, the home server “pile” will be rebooted. There are problems with the snapshots, which could make a reboot take more time. Therefore we schedule the reboot for early next Friday.

Updated Oct 8, 2026