After an upgrade on Feb 3, the DIY service kept an old process running, so self‑service account creation failed. 12 users hit the “account creation failed” error between 12:01 AM and 9:33 AM. The process was restarted, the new version took over and login creation works again. Sorry for the hassle!
- Type
- interruption
- Begin
- 2026-02-03 12:01:00
- End
- 2026-02-06 09:33:00
- Duration
- 69h32m0s
- Affected
- DIY account creators
- Source
- cpk/1422.md
- Created
- 2026-02-05 00:00:00
- Updated
- 2026-05-05 08:55:08
- Author
- Bram Daams