CPK

Service interruptions

A CPK is C&CZ’s way of reporting a problem or service interruption. Follow the mailing list or RSS feed, and check the service interruptions page for live status updates.

A CPK is how C&CZ reports a problem or service interruption. We publish one when something goes wrong, when we need to do planned maintenance, or when we want to let you know about something that affects the services we run.

Note

What’s a CPK? CPK is short for the Dutch C&CZ Probleem Kaart — C&CZ problem card. The name is simply how we’ve always done it, and it has stuck with us ever since.

How to follow CPK messages

CPK messages are first sent to the CPK mailing list — you can (un)subscribe there. You can also follow the service interruption messages via RSS.

When a CPK takes longer to resolve, we publish updates on the service interruptions page.

University-wide interruptions

For Radboud University-wide service interruptions, see meldingen.ru.nl.

No service interruptions.

Resolved

May 2014

CPK#1091 Maintenance Goudsmit

One of the systemdisks reported SMART-errors and will be replaced.

CPK#1090 lilo.science.ru.nl offline

Lilo did not shut down correctly during the planned weekly reboot. After a hardware reset, the machine booted just fine

CPK#1089 And yet again Print/phpMyAdmin server problem

Just like yesterday, a reboot of the machine was necessary to restore the functionality. Tomorrow morning, the server will restart with a new kernel. It this doesn’t solve the problem, we will look into a new version of Samba.

CPK#1088 Yet again Print/phpMyAdmin server problem

Just like yesterday, a reboot of the machine was necessary to restore the functionality. We will investigate if we can remediate this problem with newer software versions (Samba, Ubuntu, …)

CPK#1087 Eduroam problem

Some Eduroam users didn’t get an IP number, because one of the IP ranges had no free leases. This ranges contained all @science.ru.nl users. The ISC networking department first decreased the lease time. Now they also make this range free for use by @science.ru.nl users. This will prevent the problem from occuring again soon.

CPK#1085 And again Print/phpMyAdmin server problem

Again a reboot of the machine was necessary to restore the functionality. As a patch we will reboot this server each night.

April 2014

CPK#1086 U-number authentication problem Eduroam

The new RU IdM system erroneously rewrote the RU password hash when data about a person changed. This primariliy affected employees of FNWI, because for this group the Science email address had been incorporated in IdM. This will make it possible to use the Science address as an external mail address when resetting RU passwords. When the problem was recognized, it was fixed swiftly by restoring the RU password hashes from backup.

CPK#1084 Peage MFP Huygens building in maintenance April 28/29/30

April 28/29/30, the Peage MFP and the Peage POS near the restaurant in the Huygens building cannot be used. The ISC will then investigate whether Peage can also be made available for employees instead of only for students. April 28, the MFP will be moved to the test location, April 30 it will be moved back.

CPK#1093 Poster printer "kamerbreed" broken

The printer has to be repaired. Spare parts have been ordered. We hope to have the printer operational again mid-May.

CPK#1083 After replacement still Print/phpMyAdmin server problem

Although the hardware of the server was replaced, the server didn’t react for unknown reasons. A reboot of the machine solved the problem. We will think about ways to tackle this problem.