CPK

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Service interruptions

A CPK is C&CZ’s way of reporting a problem or service interruption. Follow the mailing list or RSS feed, and check the service interruptions page for live status updates.

A CPK is how C&CZ reports a problem or service interruption. We publish one when something goes wrong, when we need to do planned maintenance, or when we want to let you know about something that affects the services we run.

Note

What’s a CPK? CPK is short for the Dutch C&CZ Probleem Kaart — C&CZ problem card. The name is simply how we’ve always done it, and it has stuck with us ever since.

How to follow CPK messages

CPK messages are first sent to the CPK mailing list — you can (un)subscribe there. You can also follow the service interruption messages via RSS.

When a CPK takes longer to resolve, we publish updates on the service interruptions page.

University-wide interruptions

For Radboud University-wide service interruptions, see meldingen.ru.nl.

 No service interruptions.


Resolved

December 2013

CPK#1060 Konica Minolta MFP's firmware upgrade

Wednesday night, the firmware of the Konica Minolta multifunctionals will be upgraded. This should resolve existing problems, like the not waking up from sleep mode. Please report all remaining problems, for MFP-hardware and paper to KM via phone: 55955 option 4.

Updated Oct 8, 2026

CPK#1059 Power dip December 3

Tuesday morning around half past nine, there was a short power dip for RU/UMCN, probably due to a switch error at Liander. This power dip, that is not listed on the power interruption website, made all systems restart that were not on UPS power. Because only the network switches in Huygens wing 1 and 7 are on UPS power, a lot of users lost their connection to the network, including wireless and IP-telephony, for about 20 minutes. Apparatus that restarted faster than the network, might have needed an extra restart to restore the connection to the network.

Updated Oct 8, 2026

CPK#1070 BASS Java 7 problem

The ISC let us know that after the installation of patches installed in BASS during the weekend of December 1, the possibility to use a recent version of Java (version 7) had erroneously disappeared. As of February 11, 2014 this issue has been resolved. The function in BASS to work with all versions of Java SE (JRE) on the client (PC) has been reactivated. Furthermore all JAR-files in BASS have received a security certificate (they have been signed), with which it possible for BASS to work with the latest Java SE versions (Java SE 7.51 en hoger). BASS users who work with Forms, will see pop-up windows asking “Do you want to run this application?”. Of this a description has been made on the RU Intranet.

Updated Oct 8, 2026

November 2013

CPK#1057 Gipphoenix network problem

For unknown reasons, the network interface of the server was not online. Running ifdown / ifup eth2 resolved the problem.

Updated May 5, 2026

CPK#1056 Web lectures unavailable for 20 minutes

For unknown reasons one of the servers had a high load and stopped servicing users. A reboot solved the problem.

Updated May 5, 2026

October 2013

CPK#1055 U: / home server bundle problems

For unknown reasons the server had a high load and stopped servicing users. A reboot solved the problem.

Updated Oct 8, 2026

CPK#1054 Again IMAP mail server problem

Just like 3 days ago, the IMAP server got overloaded after noon. It took a reboot to bring the service back in operation. We suspect that our making of a backup-snapshot triggers this and now have disabled the snapshot during working hours.

Updated Oct 8, 2026

CPK#1053 IMAP mail server problem

During an extra backup the IMAP server got overloaded. It took a reboot to bring the service back in operation.

Updated Oct 8, 2026

CPK#1052 Wireless @ru.nl authentication problem

Yesterday afternoon around 14:30 the ISC conducted a seemingly innocent maintenance on the LDAP-server, but immediately after that auth-requests from Radius were no longer serviced. This made it impossible for wireless users to authenticate with their u/s/e number. Users in the realm @science.ru.nl were not affected by this.

Updated Oct 8, 2026

CPK#1051 Power dip October 22, ca. 11:00

Tuesday morning around 11 o’clock, there was a short power dip for RU/UMCN. This power dip, that is not listed on the power interruption website, made all systems restart that were not on emergency power. Because only the network switches in Huygens wing 1 and 7 are on emergency power, a lot of users lost their connection to the network, including wireless and IP-telephony, for about 5 minutes. Apparatus that restarted faster than the network, might have needed an extra restart to restore the connection to the network. A department reported that a departmental printer did not survive the power dip.

Updated Oct 8, 2026