CPK

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Service interruptions

A CPK is C&CZ’s way of reporting a problem or service interruption. Follow the mailing list or RSS feed, and check the service interruptions page for live status updates.

A CPK is how C&CZ reports a problem or service interruption. We publish one when something goes wrong, when we need to do planned maintenance, or when we want to let you know about something that affects the services we run.

Note

What’s a CPK? CPK is short for the Dutch C&CZ Probleem Kaart — C&CZ problem card. The name is simply how we’ve always done it, and it has stuck with us ever since.

How to follow CPK messages

CPK messages are first sent to the CPK mailing list — you can (un)subscribe there. You can also follow the service interruption messages via RSS.

When a CPK takes longer to resolve, we publish updates on the service interruptions page.

University-wide interruptions

For Radboud University-wide service interruptions, see meldingen.ru.nl.

 No service interruptions.


Resolved

November 2013

CPK#1057 Gipphoenix network problem

For unknown reasons, the network interface of the server was not online. Running ifdown / ifup eth2 resolved the problem.

Updated May 5, 2026

CPK#1056 Web lectures unavailable for 20 minutes

For unknown reasons one of the servers had a high load and stopped servicing users. A reboot solved the problem.

Updated May 5, 2026

October 2013

CPK#1055 U: / home server bundle problems

For unknown reasons the server had a high load and stopped servicing users. A reboot solved the problem.

Updated Oct 8, 2026

CPK#1054 Again IMAP mail server problem

Just like 3 days ago, the IMAP server got overloaded after noon. It took a reboot to bring the service back in operation. We suspect that our making of a backup-snapshot triggers this and now have disabled the snapshot during working hours.

Updated Oct 8, 2026

CPK#1053 IMAP mail server problem

During an extra backup the IMAP server got overloaded. It took a reboot to bring the service back in operation.

Updated Oct 8, 2026

CPK#1052 Wireless @ru.nl authentication problem

Yesterday afternoon around 14:30 the ISC conducted a seemingly innocent maintenance on the LDAP-server, but immediately after that auth-requests from Radius were no longer serviced. This made it impossible for wireless users to authenticate with their u/s/e number. Users in the realm @science.ru.nl were not affected by this.

Updated Oct 8, 2026

CPK#1051 Power dip October 22, ca. 11:00

Tuesday morning around 11 o’clock, there was a short power dip for RU/UMCN. This power dip, that is not listed on the power interruption website, made all systems restart that were not on emergency power. Because only the network switches in Huygens wing 1 and 7 are on emergency power, a lot of users lost their connection to the network, including wireless and IP-telephony, for about 5 minutes. Apparatus that restarted faster than the network, might have needed an extra restart to restore the connection to the network. A department reported that a departmental printer did not survive the power dip.

Updated Oct 8, 2026

CPK#1071 Scan to email sometimes doesn't work for Konica Minolta MFPs

Update: we changed the configuration of the network switchports of the KM’s, which resolves the problem. This was necessary, because the KM’s do not try hard enough to make a connection with the SMTP-server. Update: an alternative is scanning to a USB stick. Log in at the MFP with the scan-pin, put a document in the feeder or on the document glass, select Scan and then plug the USB stick into the USB port on the right side of the MFP , on the top side. After a few seconds the MFP recognizes the USB stick and presents the choice “Save a document to external memory”. Choose OK and press Start. See also [RU http://www.ru.nl/publish/pages/687597/uitrol-mf-scan.pdf manual] on the RU-page about the MFP’s. ...

Updated Oct 8, 2026

CPK#1050 Again mail problems after supplying password to phishers

Again a Science user supplied his Science password to phishers. We notice that because Internet criminals use these passwords to get into the Science mail servers (horde webmail, smtp) in order to send spam. PLEASE: do not naively click on a link in an e-mail!

Updated Oct 8, 2026

CPK#1049 Printto/printsmb/phpmyadmin server problems again

The printserver crashed again, for yet unknown reasons. A reboot of the machine solved the problem.

Updated Oct 8, 2026