CPK

Service interruptions

A CPK is C&CZ’s way of reporting a problem or service interruption. Follow the mailing list or RSS feed, and check the service interruptions page for live status updates.

A CPK is how C&CZ reports a problem or service interruption. We publish one when something goes wrong, when we need to do planned maintenance, or when we want to let you know about something that affects the services we run.

Note

What’s a CPK? CPK is short for the Dutch C&CZ Probleem Kaart — C&CZ problem card. The name is simply how we’ve always done it, and it has stuck with us ever since.

How to follow CPK messages

CPK messages are first sent to the CPK mailing list — you can (un)subscribe there. You can also follow the service interruption messages via RSS.

When a CPK takes longer to resolve, we publish updates on the service interruptions page.

University-wide interruptions

For Radboud University-wide service interruptions, see meldingen.ru.nl.

No service interruptions.

Resolved

October 2013

CPK#1071 Scan to email sometimes doesn't work for Konica Minolta MFPs

Update: we changed the configuration of the network switchports of the KM’s, which resolves the problem. This was necessary, because the KM’s do not try hard enough to make a connection with the SMTP-server. Update: an alternative is scanning to a USB stick. Log in at the MFP with the scan-pin, put a document in the feeder or on the document glass, select Scan and then plug the USB stick into the USB port on the right side of the MFP , on the top side. After a few seconds the MFP recognizes the USB stick and presents the choice “Save a document to external memory”. Choose OK and press Start. See also [RU http://www.ru.nl/publish/pages/687597/uitrol-mf-scan.pdf manual] on the RU-page about the MFP’s. ...

CPK#1050 Again mail problems after supplying password to phishers

Again a Science user supplied his Science password to phishers. We notice that because Internet criminals use these passwords to get into the Science mail servers (horde webmail, smtp) in order to send spam. PLEASE: do not naively click on a link in an e-mail!

CPK#1049 Printto/printsmb/phpmyadmin server problems again

The printserver crashed again, for yet unknown reasons. A reboot of the machine solved the problem.

September 2013

CPK#1048 U: / home server bundle problems

The server crashed. A reboot of the machine solved the problem.

CPK#1047 Printto/printsmb/phpmyadmin server problems

The printserver crashed. A reboot of the machine solved the problem.

CPK#1058 Poster printer "kamerbreed" broken

The motherboard of the printer had to be replaced. Because there is no maintenance contract for this old printer and spare parts were hard to get, repair has taken a long time.

CPK#1044 Printto/printsmb server problems

The printserver crashed. A reboot of the machine solved the problem.

CPK#1046 Sound on Linux dual-boot PC's disabled

The availability of sound in Windows appeared to be depending on the state in which Linux had left it. Therefore the sound in Linux on dual boot PC’s has been disabled, in order to have it available on Windows. Sound under Linux will be available again once the HP Compaq Elite 8300 AiO harware has been phased out.

CPK#1043 File server heap problems

The fileserver failed to see its disks. A reboot of the machine solved the problem.

CPK#1042 File server chunk failed reboot

The fileserver failed the regular Monday morning reboot. Only after a rescue boot and a removal of all snapshots rebooting the machine worked. Affected disks: arb botgarden ccs4 excienwi exoarchief FIT gi1 gipsy isis-dhz itt iwwr1 leonardo mercator micord molspec olcwis ons pvs ratio tzacad vb vscxray WiskundeToernooi zeegras