CPK

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Service interruptions

A CPK is C&CZ’s way of reporting a problem or service interruption. Follow the mailing list or RSS feed, and check the service interruptions page for live status updates.

A CPK is how C&CZ reports a problem or service interruption. We publish one when something goes wrong, when we need to do planned maintenance, or when we want to let you know about something that affects the services we run.

Note

What’s a CPK? CPK is short for the Dutch C&CZ Probleem Kaart — C&CZ problem card. The name is simply how we’ve always done it, and it has stuck with us ever since.

How to follow CPK messages

CPK messages are first sent to the CPK mailing list — you can (un)subscribe there. You can also follow the service interruption messages via RSS.

When a CPK takes longer to resolve, we publish updates on the service interruptions page.

University-wide interruptions

For Radboud University-wide service interruptions, see meldingen.ru.nl.

 No service interruptions.


Resolved

May 2016

CPK#1180 Both Science VPNs down for short maintenance

The Science VPNs will be down for short maintenance, in order to switch the IP ranges. After this maintenance, there will be enough IP numbers available for the growing use of the new VPN. The old VPN has not been switched off yet, because Ubuntu 16.04 still has problems with the new VPN.

Updated Oct 8, 2026

CPK#1179 Gitlab temporarily unavailable

Because of a major security update that will be released tonight, GitLab will not be available. We will update GitLab on Tuesday morning. After that, gitlab.science.ru.nl will be available again.

Updated Oct 8, 2026

April 2016

CPK#1178 Gitlab backup accidentially restored on production server

A backup file, dated “Fri Apr 29 05:07:04 CEST 2016” has accidentially been restored on our production GitLab server, where it should have happened on a test server. This caused all repositories, wiki’s, issues etc. to be reset to the state of today 5.07 AM. Commits pushed between 5 am and 2:30 PM should be pushed again. Sorry for the inconvenience.

Updated Oct 8, 2026

CPK#1177 Server coma00 Monday morning reboot failed

The server comas1 did not start, probably due to some timing problems between the RAID array and OS. Solution: reboot - hardware reset.

Updated Oct 8, 2026

CPK#1175 RU mailserver blacklisted, for Science too

Yesterday the RU outgoing mailserver smtpout3.ru.nl got listed on the SORBS blacklist of confirmed senders of spam and phishing mails. The reason probably is that recently many students fell for phishing mails, which made their username and password known to Internet criminals. These criminals use that to send spam and phishing mails. Because also the Science mailservers use that blacklist, we did not accept mail from the RU mailserver anymore. The senders received an error message: “Your message wasn’t delivered due to a permission or security issue.” We solved this for our Science users by putting the RU mailserver on our own whitelist.

Updated Oct 8, 2026

March 2016

CPK#1174 Power failure

Several services were inaccessible due to power loss of a rack switch caused by a failing PDU (power distribution unit). The PDU has been temporarily replaced. Sevices include: home directories, printing, authentication services, licenses, vpn, websites, databases, mailman and dns resolvers.

Updated Oct 8, 2026

CPK#1173 Hardware replacement webserver

Memory modules and or the motherboard of webserver ‘oehoe’ will be replaced. The mentioned web sites will not be available for a while. Affected web services: aerochem,akn,aqua,bgard,boekingen,bomen,cac,cafe,celbi,docenten,exo,filosofie,hfml iconic,ifl,irmacrash,itp2011,iwwr-boookings,kanboard,kndv,labservant,math,mbfys,mbp,mealab, nieuwescheikunde,nlt,pilab,printeger,probiomed,puff,pz,qpl,quantumcs,ra,refbase,rrl, scheikundeolympiade,siam,sigma-lustrum,smartech4health,sws,theorphys,tk,toernooi,tredd, trooster,vsc,w4kangoeroe,wortel,zwaartekrachtsgolven

Updated Oct 8, 2026

CPK#1172 Hardware failure webserver

A defective memory module caused spontaneous reboots. Since two modules where taken out, these reboots have not occurred anymore. Additional down time will be needed to resolve the problem. Affected services: aerochem,akn,aqua,bgard,boekingen,bomen,cac,cafe,celbi,docenten,exo,filosofie,hfml iconic,ifl,irmacrash,itp2011,iwwr-boookings,kanboard,kndv,labservant,math,mbfys,mbp,mealab, nieuwescheikunde,nlt,pilab,printeger,probiomed,puff,pz,qpl,quantumcs,ra,refbase,rrl, scheikundeolympiade,siam,sigma-lustrum,smartech4health,sws,theorphys,tk,toernooi,tredd, trooster,vsc,w4kangoeroe,wortel,zwaartekrachtsgolven

Updated Oct 8, 2026

CPK#1171 Gitlab upgrade

Because of an upgrade of gitlab to version 8.5.7, the GitLab service was offline for a while.

Updated Oct 8, 2026

CPK#1169 emoe stuck at reboot

At reboot time some file system (/opt) was not recognized, resulting in a kernel panic. Solutio: Reboot

Updated May 5, 2026