| Synopsis | |
|---|---|
| Begin | 2026-02-03 12:01:00 |
| End | 2026-02-06 09:33:00 |
| Affected | DIY account creators |
After an upgrade on Feb 3, the DIY service kept an old process running, so self‑service account creation failed. 12 users hit the “account creation failed” error between 12:01 AM and 9:33 AM. The process was restarted, the new version took over and login creation works again. Sorry for the hassle!