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For RU wide service interruption see meldingen.ru.nl.

 

Service Interruptions


 No service interruptions.


Resolved Reports


1269: Switch crash; gitlab+mattermost, licenses and DHZ

medewerkers, studenten Due to a simple management command the switch (as-ak008-04) crasht and had to be reset manually. The switch sits between the network and servers for gitlab+mattermost, licenses and the database for DHZ(diy).

Updated Oct 20, 2022  ·  Bram Daams · Created Jan 7, 2021 · 

1268: Gitlab upgrade

medewerkers, studenten Services will not be available for a while because of a GitLab and Mattermost upgrade.

Updated Oct 20, 2022  ·  Bram Daams · Created Nov 27, 2020 · 

1267: Eduroam problem on campus

The ISC announced: For security reasons, the certificate of the wifi server will be replaced in the evening of Friday, July 10. This has consequences for connecting your mobile device to Eduroam when you’re on campus: • If you get the message that you have to accept the new certificate to use eduroam, choose ‘yes’. You can then use eduroam again; • If you don’t get this message and can’t connect to Eduroam, choose the wireless network ’eduroam-config’....

Updated Nov 9, 2022  ·  Miek Gieben · Created Jul 1, 2020 · 

1265: Webserver 'havik' offline

Several parts have been replaced. We assume the problem, that occurred twice, is now resolved. For dual-boot pcs, the boot menu was served by an alternative method during the repair.

Updated Oct 20, 2022  ·  Bram Daams · Created Jun 18, 2020 · 

1264: Science radius disruption

Affected : Users of Science VPN and Eduroam based on science account The certificate of the LDAP servers has been replaced this morning, this has also changed the certificate chain. The radius server uses LDAP as authentication backend and in the radius configuration the certificate chain had to be changed too. This was initially overlooked. Radius is the authentication mechanism used by all VPN servers and Eduroam

Updated Oct 20, 2022  ·  Bram Daams · Created Jun 17, 2020 · 

1263: Webserver 'havik' offline

The server went down in the same way as the previous time (3rd of June 2020). The cause is most likely a system board problem. This part will be replaced Tomorrow by a support engineer.

Updated Oct 20, 2022  ·  Bram Daams · Created Jun 17, 2020 · 

1262: Webserver 'havik' offline

by a website) and various websites. The server couldn’t be reached after the scheduled weekly reboot, not even on its management interface. Because also C&CZ employees work from home and the interruption didn’t get enough urgency fast enough, the interruption lasted too long, apologies for that. The support partner has been contacted and the server has been updated, but the origin of the problem is still unclear. We will also look at making these services more redundant or more easily movable to a different server....

Updated Oct 20, 2022  ·  Bram Daams · Created Jun 3, 2020 · 

1261: CN00 Slurm master ubuntu 16.04 down

Due to a failed BIOS upgrade, the hardware of the database server appears to be bricked. We transfered the disks to another machine (cn00) and all database services are now up again, at the cost of not having cn00 running. When the hardware is working well again, we will swap it all back and restore the original situation.

Updated Oct 20, 2022  ·  Bram Daams · Created May 18, 2020 · 

1260: Sperwer Database server storing

Due to a failed BIOS upgrade, the hardware of the database server appears to be bricked. We transfered the disks to another machine (cn00) and all database services are now up again, at the cost of not having cn00 running. When the hardware is working well again, we will swap it all back and restore the original situation. Update May 19th, 12:15 : hardware fixed, situation back to the original state....

Updated Oct 20, 2022  ·  Bram Daams · Created May 18, 2020 · 

1259: Jitsi.science.ru.nl not working properly

Due to performance tuning having gone wrong the jitsi.science.ru.nl conference rooms cannot be joined by more than one person at the moment. Solved by reinstalling server.

Updated Nov 29, 2022  ·  Simon Oosthoek · Created Apr 19, 2020 ·