CPK messages are initially sent to the CPK mailing list, you can (un)subscribe via this link. You can also follow the service interruption messages via RSS using the link in the title under the RSS icon. If the CPK takes more time to resolve, any updates are published on this website.

For RU wide service interruption see meldingen.ru.nl.

 

Service Interruptions


1382: Science services behind eduVPN

De following Science services will be placed behind eduVPN. This means if you want to have continued access, you must use this VPN. De volgende Science services worden achter eduVPN gezet. DHZ/DIY SMTP (mail sending) LILOs Webmail If you have questions are experience problems with setting up eduVPN, please contact our helpdesk.

Updated Jan 30, 2025  ·  Wim Janssen · Created Nov 26, 2024

Resolved Reports


1334: router change for most Science services (dr-huyg)

The connecting router (dr-huyg) for all servers in the subnets 131.174.30.0/24, 131.174.31.0/24 and 131.174.16.128/26 will be replaced. It is expected that this will cause an interruption of ca. 10 minutes in the connectivity, but unforeseen circumstances may increase this delay. The reason to do this now is because of the planned power interruption on July 22. The old router hardware has a high probability of failing to survive this.

1333: Science IT services down July 21 and 22 - Huygens building power outage

Friday July 21 from 17:00, we will start shutting down compute clusternodes, in order to prepare for the power outage of the Huygens building Saturday July 22. Other servers will be shut down later. The most important servers (mail, home, file, Ceph, gitlab, loginservers) will be shutdown starting Saturday morning 7:00. We will try to keep basic services (DNS/DHCP, SMTP(mail) and license servers) up during this power outage. RU services are not serviced from the Huygens building, so will not be affected....

1332: Certificate of authentication server expired

Due to the expiration of an LDAP certificate, it is temporarily not possible to log in to various services. A new certificate is being installed urgently. Affected services include Eduroam in combination with Science logins, VPN, GitLab and Mattermost.

1331: Downtime Felixdisk and bioboost

Due to a failure in a power distribition unit (pdu) the servers felixdisk and bioboost went down. Both servers have been connected to another pdu and are now working again.

1330: networking problems due to routing change

The planned routing change, which should not have caused issues for more than a few seconds, didn’t work as planned and caused problems for up to 15 minutes. Update 2023-06-12 - 22:00 The situation has become worse, some problems: DNS resolving, some fileservers and jupyterhub are having problems due to the network change. We will attempt to resolve the issue asap. Update 2023-06-13 - 11:30 After correcting errors (fixed IP addresses) all services are up again....

1329: DDOS on Science mailservers

Our smtp mailservers were under attack. In order to prevemt other problems, our configuration limits the number of connections that can be kept open at the same time. We cannot easily distinguish between connections by the attacker(s) and by regular users. When this limit is reached, no new connections can be made. Therefore sending e-mail using our mailservers can take a long time or will not work at all. There’s a good chance that your IP address will be blocked (max....

1328: Climate control failure in Huygens Datacenter

The datacenter cooling failed around 07:00 this morning. To prevent damage all non-essential systems are being turned off (clusternodes first). Most fileservers have also been turned off. Due to the urgency, some systems that have been turned off may not be in the location with the problem (Huygens HG04.070). Around 07:50 the cooling system came online again, about 30 minutes later the temperature dropped to under 25 degrees Celsius. After ca....

1327: Saturday July 22 - Power interruption Huygens building

On Saturday July 22, all power, including emergency power, in the Huygens building will be switched off for planned maintenance from 08:00 until 12:30. If all goes well, power will be available from 12:30. We expect to need at least a few hours to get all Science services up again. During this time, all but a few basic services will be unavailable. Most servers will be turned off the Friday before....

1326: Radboud internet 30 minutes down for maintenance Friday April 21 18:30-20:30

RU ILS Connectivity announced that Friday April 21 between 18:30 and 20:30 the RU network would be separated from the internet for a period of ca 30 minutes, in order to carry out maintenance.

1325: Cancelled: GitLab down April 21 10:00-12:00 (maintenance)

Friday`April 21 at 10 o’clock C&CZ will commence a GitLab server migration. During the migration, working with Gitlab will not be possible. Because Mattermost is running on the same installation of Gitlab, it will be unavailable during the process as well. We expect things to be up and running again around noon.