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For RU wide service interruption see meldingen.ru.nl.

 

Service Interruptions


1407: NFS problems under investigation

When we moved the gateways of our networks from the old location to the new firewalls, we have received some complaints about NFS filesystems having slowness, longer delays or unavailability. In general NFS should never be a requirement for a clusternode job if you can avoid it, because this I/O is always much slower than local I/O from /scratch. We are investigating how we can optimise the network to resolve this issue, but we are hard pressed to know the exact cause of the problem....

Resolved Reports


1330: networking problems due to routing change

The planned routing change, which should not have caused issues for more than a few seconds, didn’t work as planned and caused problems for up to 15 minutes. Update 2023-06-12 - 22:00 The situation has become worse, some problems: DNS resolving, some fileservers and jupyterhub are having problems due to the network change. We will attempt to resolve the issue asap. Update 2023-06-13 - 11:30 After correcting errors (fixed IP addresses) all services are up again....

1329: DDOS on Science mailservers

Our smtp mailservers were under attack. In order to prevemt other problems, our configuration limits the number of connections that can be kept open at the same time. We cannot easily distinguish between connections by the attacker(s) and by regular users. When this limit is reached, no new connections can be made. Therefore sending e-mail using our mailservers can take a long time or will not work at all. There’s a good chance that your IP address will be blocked (max....

1328: Climate control failure in Huygens Datacenter

The datacenter cooling failed around 07:00 this morning. To prevent damage all non-essential systems are being turned off (clusternodes first). Most fileservers have also been turned off. Due to the urgency, some systems that have been turned off may not be in the location with the problem (Huygens HG04.070). Around 07:50 the cooling system came online again, about 30 minutes later the temperature dropped to under 25 degrees Celsius. After ca....

Updated May 30, 2023  ·  Peter van Campen · Created May 30, 2023 ·  Simon Oosthoek

1327: Saturday July 22 - Power interruption Huygens building

On Saturday July 22, all power, including emergency power, in the Huygens building will be switched off for planned maintenance from 08:00 until 12:30. If all goes well, power will be available from 12:30. We expect to need at least a few hours to get all Science services up again. During this time, all but a few basic services will be unavailable. Most servers will be turned off the Friday before....

Updated Jun 20, 2023  ·  Peter van Campen · Created May 16, 2023 ·  Simon Oosthoek

1326: Radboud internet 30 minutes down for maintenance Friday April 21 18:30-20:30

RU ILS Connectivity announced that Friday April 21 between 18:30 and 20:30 the RU network would be separated from the internet for a period of ca 30 minutes, in order to carry out maintenance.

Updated Apr 24, 2023  ·  Simon Oosthoek · Created Apr 20, 2023

1325: Cancelled: GitLab down April 21 10:00-12:00 (maintenance)

Friday`April 21 at 10 o’clock C&CZ will commence a GitLab server migration. During the migration, working with Gitlab will not be possible. Because Mattermost is running on the same installation of Gitlab, it will be unavailable during the process as well. We expect things to be up and running again around noon.

Updated Apr 20, 2023  ·  Simon Oosthoek · Created Apr 13, 2023

1324: FNWI network maintenance Wednesday April 12 19:00-23:00 Huygens in/near wing 8

RU ILS Connectivity announced that network maintenance will be carried out next Wednesday evening that will cause short disturbances of network connectivity for wired and wireless systems in and around wing 8 Huygens on all floors. For wired network outlets, one can check whether they will be affected by looking at the outlet number (starting with 113- for affected systems) or visiting FNWI ethergids.

Updated Apr 13, 2023  ·  Peter van Campen · Created Apr 11, 2023

1322: FNWI network maintenance Monday April 3 19:00-23:00 Huygens in/near wing 3 except ground floor

RU ILS Connectivity announced that network maintenance will be carried out next Monday evening that will cause short disturbances of network connectivity for wired and wireless systems in and around wing 3 Huygens on all floors except the ground floor. For wired network outlets, one can check whether they will be affected by looking at the outlet number (starting with 107- for affected systems) or visiting FNWI ethergids.

Updated Apr 11, 2023  ·  Peter van Campen · Created Mar 30, 2023

1323: FNWI network maintenance Wednesday April 5 19:00-23:00 Huygens in/near wing 7

RU ILS Connectivity announced that network maintenance will be carried out next Wednesday evening that will cause short disturbances of network connectivity for wired and wireless systems in and around wing 7 Huygens on all floors except the ground floor. For wired network outlets, one can check whether they will be affected by looking at the outlet number (starting with 110- for affected systems) or visiting FNWI ethergids.

Updated Apr 11, 2023  ·  Peter van Campen · Created Mar 30, 2023

1321: Poster printer kamerbreed broken

March 20, the poster printer kamerbreed started producing bad colours. The new print heads that were received a fw days later didn’t solve the problem. Therefore we called for a repair, that will probably be scheduled in the week of April 17. In the meantime, users that need posters could go to Radboud Post&Print.

Updated Apr 11, 2023  ·  Peter van Campen · Created Mar 24, 2023