CPK messages are initially sent to the CPK mailing list, you can (un)subscribe via this link. You can also follow the service interruption messages via RSS using the link in the title under the RSS icon. If the CPK takes more time to resolve, any updates are published on this website.

For RU wide service interruption see meldingen.ru.nl.

 

Service Interruptions


1382: Science services behind EduVPN

De following Science services will be placed behind EduVPN. This means if you want to have continued access, you must use this VPN. De volgende Science services worden achter EduVPN gezet. DHZ/DIY SMTP (mail sending) LILOs Webmail If you have questions are experience problems with setting up EduVPN, please contact our helpdesk.

Updated Nov 27, 2024  ·  Bram Daams · Created Nov 26, 2024

1383: lilo7 access with managed SSH keys

We have updated the authentication process for login server lilo7 (lilo7.science.ru.nl) as part of a test. As of now, your ~/.ssh/authorized_keys file on lilo7 is ignored. This change is designed to prevent bad actors from easily gaining persistent access. The good news is that we can now grant access to lilo7 from outside the previously very restricted IP ranges. To gain access from a new IP range, you will need to provide us with your public SSH key and the IP range you will be connecting from....

Resolved Reports


1303: Adobe Acrobat Pro DC license problem

Since midnight there is a problem using Adobe Acrobat Pro DC, you are asked to activate the license. ILS is working on a solution. You can open PDFs using Adobe Reader or some other PDF reader. See: https://meldingen.ru.nl/detail.php?id=1333&lang=en&tg=0&f=0&ii for the original notice.

1302: Ceph storage interruption

Just before 23:09 quite a lot of ceph storage nodes became unreachable. This seems to be due to one of the redundant links between two datacenter locations failing for about 4 seconds. This triggered a whole slew of ceph osd processes being killed off and not starting again. A generic configuration change made for all our servers generated an extra interface, which confused some of the osd processes (depending on interface ordering) when starting up....

1301: Eduroam wifi down during upgrade

ILS wifi management notified us that they will upgrade the software of wireless access points, because security flaws have been addressed in the latest release. The maintenance ends on 2022-10-21 01:30. Source: meldingen.ru.nl

1300: Mail problems because of spam run after phishing

Some time ago, some Science users fell for a phishing mail, therefore their account could be misused by spammers to send mail through our mailservers. Therefore our mailservers ended up in blacklists yesterday evening. Some mails could therefore not be delivered to other servers, that mail was returned to the sender. This morning we removed the IP addresses of our servers from several blacklists, we think that the problems are resolved now....

Updated Oct 20, 2022  ·  Bram Daams · Created Sep 29, 2022 · 

1298: Eduroam: Tuesday September 27 23:30 1 hour down for maintenance

ILS network management announced: Tuesday September 27 23:30 maintenance is carried out on the Eduroam wireless network in FNWI buildings a.o. In most cases connectivity will be interrupted for at least 30 and at most 60 minutes.

Updated Oct 20, 2022  ·  Bram Daams · Created Sep 27, 2022 · 

1299: Friday September 23 18:30-22:30 RU firewall maintenance

ILS network management announced: Friday September 23 18.30 – 22.30 network maintenance is carried out on the DMZ and SRV firewalls. Connectivity interruptions of 20 to 40 seconds are expected. In case of problems, interruptions of 5 to 10 minutes might occur.

Updated Oct 20, 2022  ·  Bram Daams · Created Sep 23, 2022 · 

1297: Network switches failed after a power failure on campus

A few campus-wide dips in the power supply made network and telephony unusable for about 15 minutes, except in server rooms where UPSs guarantee the power supply. Because 7 modules of desktop switches in Huygens/HFML/Felix had become defective, several hundred network outlets will only have worked again after the relevant switch module had been replaced.

Updated Oct 20, 2022  ·  Bram Daams · Created Sep 22, 2022 · 

1296: Network failure datacenter

Still unclear what the cause is, several links are strongly degraded. Update: A defective switch has been replaced.

Updated Oct 20, 2022  ·  Bram Daams · Created Sep 4, 2022 · 

1295: Saturday May 14 adjacent buildings (Mercator, Proeftuin, Logistiek) 5 minutes without network

RU/ILS network management will switch to new hardware. This will lead to a network interruption of at most 5 minutes.

Updated Oct 20, 2022  ·  Bram Daams · Created May 14, 2022 · 

1294: Coma, coma01 and coma46 network problem

This afternoon three coma nodes lost their network because of an incorrect network configuration. They must have shown intermittent network problems earlier. It took us some time to find out what caused this network problem, but when found, it was easy to fix.

Updated Oct 20, 2022  ·  Bram Daams · Created May 3, 2022 ·