Reporting repairs/problems through the helpdesk website
This post is over 5 years old, it may be out of date.
Since a few months several employees and students use the C&CZ helpdesk website to request repairs and report other problems. One has to login on the website with the Science login name. Advantages are that if the machine is known, like with a Managed Workplace PC, one doesn’t need to fill in serial numbers and that one can follow the actions for the repair through the website.