location Operations/helpdesk is located in room HG00.051. Type of help available User support for students and staff (General IT questions) Installation and maintenance of hardware available for students, especially the computer labs and public workstations General support of computer equipment in research departments Assistance for, or advice with respect to, PC installation and software repairing PC’s and laptops

System Development and Administration System development and administration is located in room HG00.545. Who are they? Remco Aalbers Bram Daams Miek Gieben Alexander Greefhorst Wim Janssen Eric Lieffers Simon Oosthoek Ben Polman Arnoud Thörig Erik Visser What do they do? System Administration takes care of Management of the servers of the faculty and of various departments. Back-up and restore of the data on the servers. Management of workstations in the departments and in the computer labs and publicly available workstations: Managed PC’s with MS-Windows and/or Ubuntu Linux....